1. General These Terms & Conditions govern the use of this website and the purchase of digital products (e-books, AI prompt collections, AI skill resources) offered by Elis Vi Trading 2024 EOOD ("we," "us"). By placing an order, you agree to these terms. 2. Products & Pricing All products sold are digital and delivered electronically. Prices are displayed in [BGN/EUR — уточни коя валута] and do not include VAT, as the company is not VAT-registered. 3. Ordering & Payment Orders are placed directly through this website. Payment is accepted via bank card (Visa/Mastercard) through a secure payment gateway. All transactions are processed securely; we do not store your card details. 4. Delivery Digital products are delivered instantly via email or direct download link after successful payment confirmation. If you do not receive access within 24 hours, please contact us at eliza_1990@abv.bg. 5. Right of Withdrawal In accordance with the Bulgarian Consumer Protection Act, consumers generally have a 14-day right of withdrawal for online purchases. However, for digital content delivered immediately upon purchase, this right is waived once the customer confirms consent to immediate delivery and acknowledges loss of the withdrawal right, in line with Art. 57, item 13 of the Consumer Protection Act. 6. Complaints If you experience any issue with a purchased product, contact us at eliza_1990@abv.bg and we will resolve it within 14 business days. 7. Governing Law These terms are governed by Bulgarian law.

Elis Vi Trading 2024 EOOD ("we," "us") respects your privacy and is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR). Data We Collect - Name and email address (when you contact us or make a purchase) - Payment information (processed securely by our payment provider; we do not store card data) - Basic technical data (IP address, browser type) for website functionality How We Use Your Data - To process and deliver your orders - To respond to inquiries - To comply with legal and accounting obligations Data Sharing We do not sell or share your personal data with third parties, except payment processors necessary to complete your transaction, and as required by law. Your Rights Under GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at eliza_1990@abv.bg. Data Retention We retain personal data only as long as necessary to fulfill the purposes described above or as required by Bulgarian law. Contact Elis Vi Trading 2024 EOOD Email: eliza_1990@abv.bg

Delivery All products offered on this website are digital. Upon successful payment, you will receive access via email or direct download link, typically within minutes. Refunds Due to the digital nature of our products, all sales are final once the content has been delivered/downloaded, in accordance with Art. 57, item 13 of the Bulgarian Consumer Protection Act. If you experience a technical issue or believe you received a defective file, contact us at eliza_1990@abv.bg within 14 days of purchase for support or a resolution.